Reward system


Reward system
System designed to provide partners with the ability to incentivize users to spend real currency in the in-game store.
Reward chain
A set of steps that a user has to complete in order to receive a reward.
The step in the reward chain at which the user, after accumulating the required number of value points, receives the reward.
Value points
Points that show the user’s progress in the reward system.
An item received by the user after accumulating a set number of value points.

How it works

The reward system gives you the opportunity to incentivize users who regularly purchase items in the in-game store with real currency. In this case, users receive additional motivation to use the in-game store or web store.

You can create reward chains by giving out rewards for a certain amount of real currency spent. There can be several chains in the game. The maximum length of one chain is 31 steps. Each step has an execution condition — to gain a given number of value points that show the user’s progress in the reward system.

You can give out free items to users and give out value points in addition to them. Accumulated value points motivate users to earn more points by purchasing items with real currency.

At each step, the user can receive from 1 to 10 rewards.

You can reward users by giving out the following item types:

  • virtual items
  • virtual currency
  • virtual currency packages
  • bundles

Unauthorized users can see reward chains, but not their own progress. The number of earned value points and progress in the reward system are displayed to the user after authorization.

User flow

  1. The user goes to the site.
  2. The user sees the item catalog, available rewards, and the number of value points that can be received for the purchase of each item.
  3. User logs in or signs up on the site.
  4. The user sees their progress in the reward system and can move up the reward chains by earning value points for purchasing items.

How to get it

Set up via Publisher Account

To set up a reward system, you will need the following details:

  • start and end dates of the reward system
  • Note
    If there is no end date, the reward system will run indefinitely.

  • an image, description, SKUs, and names of value points that enable progress in the reward chain
  • the number of value points and items in the reward chain
  • See the examples below.

    Reward chain:

    NameXsolla bonus systemCharacter limit — 35.
    Explanatory textCompleting each step gives you unique rewards. Collect shards and get access to even cooler rewards!Character limit — 175.
    Period01.05.2023 — 31.05.2023
    Image size1065 x 515 px

    Step of reward chain:

    Step nameTier 1Character limit — 35.
    The number of accumulated value points at which the user receives a reward25
    List with item SKUs and the number of rewards that the user receives in this stepsword_1 x 1, coin_pack_50 x 2
    Image size18 x 18 px

    Value points:

    Explanatory textTo get rewards, collect the shards.
    Image or its URLCrystal

    Recommended value points price:

    StepValue points
    Step 15
    Step 210
    Step 315
    Step 420
    Step 530
    Step 640
    Step 760
    Step 880
    Step 9100
    Step 10150
    Step 11 and subsequent stepsPrevious step + 50

    Value points given out for the purchase of certain goods:

    Item SKU for the purchase of which value points are given outHelmet_1
    The number of value points given out after the items’ purchase10

    Implement on your side:

    • display of elements of the reward system in the store:
      • the number of value points that are awared for purchasing items in the catalog
      • value points
      • steps
      • reward chains
      • the balance of the authorized user’s value points
      • rewards
    • integration of reward methods


    For the correct work of the reward system, your site must have user authorization set up in the catalog.

    If you use the Web Shop or Site Builder, then you don’t have to implement displaying the elements of the reward system and integrating API methods on your side.

    To set up the reward system, implement the following API methods:

    Set up via API calls

    You can use the methods from the Admin subsection of the Reward chains & Value points method group to work with the reward system.

    1. Create the value points that give access to rewards in the rewards system via the Create value point API.
    2. Use the Set value points for items API to award value points to users after purchasing certain items.
    3. Create the reward system via the Create reward chain API.
    4. Switch on the reward system via the Toggle reward chain API.

    You can change, disable, or delete the reward system and remove item value points.

    If you call the Delete value points from items API to remove value points from one or more items, value points will be removed from all items.
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    Last updated: November 28, 2023

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