How to carry out maintenance of the launcher

How it works

You can manage the launcher and game availability while you fix issues and improve performance. This is called maintenance mode.

You can carry out maintenance of the entire launcher or of a specific game.

When the launcher is under maintenance, all games and content are unavailable. When users start the launcher, they see only the maintenance message.

When a game is under maintenance, the game’s Play button is disabled in the launcher, and users see the maintenance message.

How to get it

Carrying out maintenance of the entire launcher

  1. Open your project in Publisher Account.
  2. Click Launcher in the side menu.
  3. Find the launcher on the dashboard, and click Edit launcher.
  4. In the Technical tools section of the launcher project, click Maintenance.
  5. On the Launcher tab, toggle Edit maintenance message.
  6. In the Title field, enter the title of the message to display on the game's page in the launcher when maintenance mode is enabled.
  7. In the Description field, specify the maintenance reason and expected downtime (optional).
  8. Click Save.
  9. In the game’s section, set the Maintenance mode toggle to On.
  10. Confirm the action by clicking Yes, enable.
  11. The Live label next to the game name will change to Maintenance.

The launcher automatically enters the maintenance mode and becomes unavailable to users. You do not need to regenerate the launcher build.

To stop maintenance, set the Maintenance mode toggle to Off, and then confirm the action. The Maintenance label next to the launcher name will change to Live.

Carrying out maintenance of a game

  1. Open your project in Publisher Account.
  2. Click Launcher in the side menu.
  3. Find the launcher on the dashboard, and click Edit launcher.
  4. In the Technical tools section of the launcher project, click Maintenance.
  5. Go to the Games tab.
  6. In the game’s section, toggle Edit maintenance message.
  7. In the Title field, enter the title of the message to display on the game's page in the launcher when maintenance mode is enabled.
  8. In the Description field, specify the maintenance reason and expected downtime (optional).
  9. Click Save.
  10. In the game’s section, set the Maintenance mode toggle to On.
  11. Confirm the action by clicking Yes, enable.
  12. The Live label next to the game name will change to Maintenance.

The game automatically enters the maintenance mode and becomes unavailable to play.

To stop maintenance, set the Maintenance mode toggle to Off in the game’s section, and then confirm the action. The Maintenance label next to the game name will change to Live.

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Last updated: September 29, 2022

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