Users management

Notice

You can manage users in Publisher Account if you have one of the following roles:

  • developer
  • junior developer
  • owner

Only a project owner can change roles in Publisher Account in the Company settings > Users section.

Send invitations to users

You can send invitations to users to create a Payouts account, pass the verification procedure, and send requests to receive withdrawals.

To send invitations to users:

  1. Open your project in Publisher Account.
  2. In the side menu, click Payouts.
  3. In the Users tab, click Invite users.
  4. In the window that opens, enter the emails of users.
  5. Click Send invitations.

If you want to invite a large number of users, you can use the Upload CSV tab to upload a CSV file that contains the list of emails of users. The maximum file size is 1 MB and it should not include a header.

Note
You can resend invitations in 24 hours. Invitations will be delivered only to users who haven’t created a Payouts account after receiving the first invitation.

Delete users

You can delete users from Payouts if you want to cancel their invitation or your collaboration came to the end.

To delete users:

  1. Open your project in Publisher Account.
  2. In the side menu, click Payouts.
  3. In the Users tab, check the boxes of users you want to delete.
  4. Click Delete and confirm your action.

To restore data of deleted users, contact Xsolla customer support. You can also invite users again — in this case, the system considers them as new users.

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Last updated: January 22, 2024

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