How to manually renew subscriptions

How it works

By default, the subscription is renewed automatically using the user’s saved payment details. You can allow the user to manually renew their subscription using payment methods that cannot be saved and do not support automatic write-offs. To renew the subscription at the end of the billing cycle, the user will need to follow a link in the email notification.

How to get it

To enable the feature, please contact your Customer Success Manager or email to

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Last updated: October 10, 2023

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