Customizing Emails to Users

How It Works

You can customize the appearance and content of the following emails sent to users:

  • account confirmation,
  • email change,
  • password change.

Emails are customized using HTML.

Who Can Use It

Partners who have already integrated Login.

How to Get It

The email must contain some explanatory text and a link to confirm the user’s action. Use the {{action_link}} placeholder where you want the link to be placed - the link itself will be generated at Xsolla side.

To create a customized email:

  1. Go to Publisher Account > Widget customization > email notification settings.
  2. Add an HTML template for the email using inline styles.
  3. Preview the email in a browser.

Example: account confirmation

<div style="font-family:Georgia, 'Times New Roman', Times, serif; background-color:#c1d9ff">
Your account activation link: {{action_link}}
</div>

Note: If you want to send emails from custom address, please contact your Account Manager and specify your address.