Go live

Sign the licensing agreement. To do this, in Publisher Account, go to the Agreements & Taxes > Agreements section, complete the agreement form, and wait for the confirmation. The agreement review may take up to 3 business days.

After you launch the project, you can receive real payments. To switch to live mode in your Unreal Engine project, uncheck the Enable Sandbox box in Settings > Project Settings > Plugins > Xsolla Settings > Purchases.

To test the payment process, you can make a real payment and then initiate a refund via Publisher Account

After the launch of the project, payment by any methods is available, but we recommend that you use Visa or MasterCard cards for testing.

To make a refund, follow the steps below:

  1. In Publisher Account, go to the Support > Transaction search section.
  2. Choose the test transaction in the Complete status and click the More (•••) menu button. Click Refund in the pop-up menu.

After the first real payment is made, a strict sandbox payment policy takes effect. Payments made in sandbox mode are available only to users who are specified in Publisher Account in the Company settings > Users section.
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Last updated: October 10, 2023

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