Test site in live mode

Test payment process on test payments

After publishing site, all payments are made in the live mode by default. Making a payment in the sandbox mode is only available for users specified in Publisher Account in the Company Settings > Users section. To test the functionality in the sandbox mode:

Open your project in Publisher Account and go to the Storefronts > Websites section.
In the panel of your website, click Open Site Builder.
In the top right corner of the builder, click Preview.
On the tab that opens, click Log in in the upper right corner and authenticate with a user email from your project in Publisher Account or create a new user account in the game using the same email.

After publishing site, all payments are made in the live mode by default. Making a payment in the sandbox mode is only available for users specified in your account in the Settings > Members section. To test the functionality in the sandbox mode:

Open your project in the account and go to the Storefronts > Websites section.
Click the pane of your site.
In the top right corner of the builder, click Preview.
On the tab that opens, click Log in in the upper right corner and authenticate with a user email from your project in the account or create a new user account in the game using the same email.

Open your project in the account and go to the Storefronts > Websites section.
Click the pane of your site.
In the top right corner of the builder, click Preview.
On the tab that opens, click Log in in the upper right corner and authenticate with a user email from your project in the account or create a new user account in the game using the same email.

To view the email added to Publisher Account, go to the Company settings > Users section.
You can change the email address registered on your website or add it following the instructions.

To view the email added to your account, go to the Settings > Members section. You can change the email address registered on your website or add it following the instructions.

Choose a game and click the purchase button.
Choose the Card payment method group.
Enter the test bank card details. In other fields, you can enter any data. You can also specify incorrect details (card number, expiration date, or CVV) to test if an error is generated.
Click Pay.

Test bank cards list

See the list of test bank cards.

If you receive the 0004-0008 error when making a test payment on the site preview, check if your site has been published. In such cases, only users specified in the Company settings > Users section can make test payments.

If you receive the 0004-0008 error when making a test payment on the site preview, check if your site has been published. In such cases, only users specified in the Settings > Members section can make test payments.

Edit user profile

To add a new email address to Publisher Account:

Open your project in Publisher Account.
Click Players > Login in the side menu.
Select the project associated with your site and click Configure.
In the User database section, go to the Users page.
Find the necessary user and click the ••• icon to open the menu, then click View Profile.
In the Contact Info field, specify the Primary email that will be used for testing the sandbox mode.
Click Save changes.

Open your project in the account and go to the Players > Login section.
Select the project associated with your site and click Configure.
In the User database section, go to the Users page.
Find the necessary user and click the ••• icon to open the menu, then click View Profile.
In the Contact Info field, specify the Primary email that will be used for testing the sandbox mode.
Click Save changes.

Open your project in the account and go to the Players > Login section.
Select the project associated with your site and click Configure.
In the User database section, go to the Users page.
Find the necessary user and click the ••• icon to open the menu, then click View Profile.
In the Contact Info field, specify the Primary email that will be used for testing the sandbox mode.
Click Save changes.

Test payment process on real payments

Before checking the payment process on real payments, remove the script for working in sandbox mode from the site page and republish the site.

To make a real payment, follow these steps:

Open the site.
Log in or sign up on the site.
Select a game and click the buy button.
Choose the Credit/Debit cards group of payment methods.

After the launch of the project, payment by any methods is available, but for testing, it is recommended to use Visa or MasterCard cards.

Enter valid bank card details.

To make a refund, follow these steps:

Open your Publisher Account and go to the Player support > Transaction search section.
Choose the test transaction and click the More (•••) menu button. Click Refund in the pop-up menu (transaction should have the Complete status).

After the first real payment is made, a strict sandbox payment policy takes effect. A payment in the sandbox mode is available only to users who are specified in Publisher Account in the Company settings > Users section.

To make a refund, follow these steps:

Open your account and go to the Player support > Transaction search section.
Choose the test transaction and click the More (•••) menu button. Click Refund in the pop-up menu (transaction should have the Complete status).

After the first real payment is made, a strict sandbox payment policy takes effect. A payment in the sandbox mode is available only to users who are specified in your account in the Settings > Members section.

To make a refund, follow these steps:

Open your account and go to the Player support > Transaction search section.
Choose the test transaction and click the More (•••) menu button. Click Refund in the pop-up menu (transaction should have the Complete status).

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Last updated: May 15, 2026

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Contents

Test payment process on test payments
Edit user profile
Test payment process on real payments