Test Web Shop in live mode

Test payment process on test payments

After publishing Web Shop, all payments are made in the live mode by default. Making a payment in the sandbox mode is only available for users specified in Publisher Account in the Company Settings > Users section. To test the functionality in the sandbox mode:

1. Open your project in Publisher Account.
2. Click Site Builder in the side menu.
3. In the panel of your website, click Open Site Builder.
4. In the top right corner of the builder, click Preview.
5. On the tab that opens, click Log in in the upper right corner and authenticate with a user email from your project in Publisher Account or create a new user account in the game using the same email.

6. Choose a virtual item, virtual currency, bundle, or subscription, and click the purchase button.
7. Choose the Card payment method group.
8. Enter the test bank card details. In other fields, you can enter any data. You can also specify incorrect details (card number, expiration date, or CVV) to test if an error is generated.
9. Click Pay.

Test cards list

See the list of test bank cards.

Edit Web Shop user profile

To add a new email address to Publisher Account:

1. Open your project in Publisher Account.
2. Click Login in the side menu.
3. Select the project associated with your site and click Configure.
4. In the User database section, go to the Users page.
5. Find the necessary user and click the ••• icon to open the menu, then click View Profile.
6. In the Contact Info field, specify the Primary email that will be used for testing the sandbox mode.
7. Click Save changes.

Test payment process on real payments

To make a real payment, follow these steps:

1. Open the Web Shop site.
2. Log in or sign up on the site.

3. Select a virtual item, virtual currency, bundle, or subscription and click the buy button.

4. Choose the Credit/Debit cards group of payment methods.

5. Enter valid bank card details.

To make a refund, follow these steps:

1. In Publisher Account, go to the Support > Transaction search section.
2. Choose the test transaction and click the More (•••) menu button. Click Refund in the pop-up menu (transaction should have the Complete status).

• Subscription search. In your Publisher Account, go to Support > Subscribers, find the subscription you want to cancel, and select Cancel and refund or Cancel without refund.

• Search by recent transactions. In your Publisher Account, go to Support > Transaction search, find the last transactions to be canceled, and click Refund in the More (•••) menu.

• Update Subscription API call: change the subscription status to Canceled and receive the Canceled Subscription webhook.